There are 4 dampening straps that keep tub from moving too far. The heavy load stretched them out so far that the tub was banging the side of washer.
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We opened up the washer, and took them out. Then we made our way to Sears to buy new ones for $5 each. We came home and had our washer back together in no time. He said it was easier than changing the oil in a car.
Yea!!!
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